3:30 – 5:00 Registration

8:00 – 8:45 Continental Breakfast and Registration

8:45 – 9:00 Gold Sponsor Podium Time

9:00 – 9:45 The U.S. Pharmaceutical Market: Trends, Issues, and Outlook
Bob Wahl, Vice President, Supplier Strategy and Services, Supplier Services, IQVIA
Bob will provide market perspective on pharmacy and pharmaceutical industry trends, issues, and forecasts for 2020 and beyond.

9:45 – 10:15 Project IMPACT: Immunizations — New Innovations in Population Health
Ben Bluml, R.Ph., Senior Vice President, Research and Innovation, American Pharmacists Association Foundation
Ben will bring you up to date on innovations in immunization service delivery that integrate new approaches for people with diabetes or cardiovascular disease, optimize care in high-risk populations, and integrate advanced payment models for payers, such as health plans, self-insured employers, and other entities who are at risk for the total cost of care over time.

10:15 – 10:45 Break

10:45 – 11:15 USP <800> Hazardous Drugs Is Here: What Needs To Happen at the Retail and LTC Pharmacy?
Jeff Hedges, CDME, ABI, President and CEO, R. J. Hedges & Associates
This presentation will come seven weeks after Dec. 1, when the interruptions of USP <800> will be a reality. Jeff will discuss pharmacy preparations leading up to the implementation date, the regulatory bodies that are responsible for its enforcement and their current actions, and, finally, what technology companies can do to support pharmacy compliance with USP <800>.

11:15 – 12:00 Revisiting Readmissions and Transitions of Care: Current and Future Priorities
Brent Fox, Pharm.D., Ph.D., Associate Professor, Auburn University Harrison School of Pharmacy
Successful transitions of care continue to be a significant challenge within healthcare and the focus of attention for efforts to reduce readmissions. Brent will look at ongoing efforts at the Centers for Medicare & Medicaid Services (CMS) in particular to define priorities related to hospital readmissions and transitions of care. He’ll look at technology-related opportunities to improve readmission rates and transitions of care, discuss readmission and transitions-of-care implications for pharmacists and pharmacy system vendors, and take a look specifically at how efforts to reduce readmissions will need to factor in the unique needs of long-term care residents.

12:00 – 1:30 Lunch

1:30 – 5:30 Networking and Business Meetings

5:30 – 7:00 President’s Reception

8:00 – 8:45 Continental Breakfast

8:45 – 9:00 Annual Report on ASAP Activities

9:00 – 9:30 Redefining Medication Access: Focusing Upstream to Improve Adherence and Quality
Matt Pickering, Pharm.D., R.Ph., Senior Director, Research & Quality Strategies
Advancing healthcare access in the U.S. is a recognized national priority and target of quality improvement efforts. There is growing consensus that social determinants of health (SDH) are powerful influencers on outcomes, utilization, and cost, but there is less agreement as to how to collect and use this information in patient care, performance measurement, and payment systems. In this session, Matt will discuss the new models that are delivering key insights into the impact of non-clinical factors, like food insecurity and unemployment, on patient outcomes.

9:30 – 10:00 Lessons Learned on the Road: What Pharmacists Need to Succeed
Bruce Kneeland, Community Pharmacy Marketing Specialist
The challenges facing community pharmacy are also a threat to the companies that support them. The good news is that many innovative pharmacy owners are providing new clinical services, adopting new management techniques, and implementing new marketing programs. The end result is that they are generating profitable new streams of revenue and prospering, while others fail or fall behind. Based on recent visits to nine successful pharmacies in Arizona, Utah, Idaho, Montana, and Calgary, Canada, Bruce will identify five success factors pharmacies are using. It will also propose various ways suppliers can help pharmacies emulate these success strategies.

10:00 – 10:15 Break

10:15 – 10:45 The Amazon-Pillpack Venture: The Latest
Marsha Millonig, M.B.A., B.Pharm., President and CEO, Catalyst Enterprises
Amazon, Berkshire Hathaway, and JP Morgan Chase’s joint venture’s intent is to lower the cost of healthcare for their employees and improve employee satisfaction. Amazon’s acquisition of PillPack in June 2018 is a part of this strategy. Amazon’s Pillpack has been expanding operations and is meeting with resistance from the market’s large pharmacy players and Surescripts. In this session, Marsha will bring you up to date on the latest developments in the Amazon-Berkshire-JPMorgan healthcare venture, with a specific focus on Amazon’s PillPack.

10:45 – 11:15 California Consumer Privacy Act: Requirements, Challenges, and Unintended Consequences
Tim Kosty, R.Ph., President, Pharmacy Healthcare Solutions
The California Consumer Privacy Act (CCPA) was passed in June 2018 and took effect Jan. 1, 2020. CCPA introduces the most stringent consumer privacy protections in the country, offering California consumers new rights to learn what personal information covered businesses have collected, sold, and disclosed. Is the CCPA a preview of new consumer privacy laws, or a one-off California regulation? Tim will review the requirements that covered businesses must comply with, system changes required, and potential unintended consequences for businesses and consumers.

11:15 – 11:45 Fight Tomorrow’s Battle, Not Yesterday’s: How Technology Can Advance Guideline Care Delivery in the Pharmacy
Jesse Rue, Pharm.D., B.C.P.S., Clinical Coordinator, About the Patient
Pharmacy has a history of innovation in developing and accepting new technology. Jesse will discuss why pharmacy must now focus on making better use of new solutions to capitalize on the promise of improved outcomes through guidelines-based care delivery, using lessons learned from About the Patient’s efforts to harness best practices and national guideline standards for tested programs built by pharmacists and designed to drive healthcare quality.